Accidents and Incidents

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Accidents and incidents are a natural part of learning and development. Minor injuries, such as scrapes, bumps, and bruises, are completely normal and expected as children take risks. Children are inherently designed to explore and learn through risk-taking and sometimes failure. While we don’t intervene to prevent every fall, we provide age-appropriate challenges that encourage them to assess risks and make decisions. Through this process, children develop important skills for navigating their environment.

​​The Importance of Risky Play in Early Childhood Education and Care

​​​What to expect when my child is hurt in care?

When your child is hurt in an early childhood education and care setting, there are stringent processes that services must follow. As a family, you may expect the following communication:

- Written Documentation: Educators document and write reports available in your parent app.
- Family Phone Calls: In serious incidents (e.g. bumps to head and face) then the room will call you as soon as possible.
- In-Person Conversations: For non-serious incidents (e.g. graze or minor bruise) then the educators will inform you at pick up time.
- Special Care to Head Injuries: Bumps and bruises to the head require regular monitoring. We will phone you.
- Parent Signature on Reports: Parents must sign all written reports on a device at the service on pick up.

Examples of Accident and Incident Reporting for Families

Incidents with Other Children

Conflicts are a natural occurrence when young children are in groups, as they often lack impulse control and negotiation skills. Through trial and error, and with teacher intervention during conflicts, children learn important social skills and how to be good citizens.

It's important for parents to remember that focusing too much on your child's interpersonal conflicts can lead to anxiety. Bullying is not a concept that applies to young children in early childhood education. You can be assured that our educators are trained in positive behaviour guidance and managing interactions between children. We kindly ask that you refrain from approaching other parents or children regarding conflicts, and always speak to your Room Leader and Service Managers.